Customer Testimonials
I was recently on the outlook for a new Chevy Bolt with a very specific and rare exterior color/interior color/trim combination -- one so rare that when I did a nationwide search, only a half dozen matches came up (none of which were in California). As a result, I contacted more than 10 Chevy dealerships in California to see if there was any way they would be willing to work with me on doing a cross-state purchase or trade-in so I could get the exact Bolt I wanted. All either said no or just didn't respond -- except ...
Service was good . Appointment was well scheduled and completed on time. Service advisor was friendly and knowledgeable and gave good advice. Parts department not good. Still waiting for PREPAID order after one month!! Still no call on order or update of why the long delay!
Jorge was what made the deal great. He worked with me on the rebates and how to get the car I wanted at the price I wanted and paid for in a way that worked for me. That's what you want from a dealer, right? It's my 4th car in my life, only the 2nd from a dealer, and my first new car. Jorge couldn't have made it any easier!
I'm blown away by the wonderful buying experience from start to finish. Thank you to Anthony who was super helpful, informative, and attentive to my needs and willing to work with me on a deal that made sense. I don't live in town and Anthony made it extra easy for me to get all of the information and details that I needed to make a good decision, and he did it quickly! On top of the great overall buying experience, shout out to Kevin in the Finance office who gave me no BS answers, showed genuine care, and ...
We were traveling thru SLO on a trip recently and the check engine light on our GMC diesel truck came on. The GMC dealer in SLO wanted to give us an appt 10 days away and when I explained we were from out of the area and needed it checked out asap they suggested we call the Chevy dealer. We spoke to Peggy and she said to come on in and they would try their best to check it out same day. We visited with the very nice salesmen (who all loved our Dobie!) and in about an hour Peggy had ...
First class service from start to finish! We had major car trouble while vacationing on the central coast and Alfano Motorcars proved to be amazing. Great communication and excellent customer service. We seriously didn't feel like we missed any vacation time! Chris, in service, did everything from arrange for a driver to take us into SLO for the afternoon (driver suggested a great creek side restaurant for lunch), Chris texted us when the diagnosis was complete and arranged for a rental car so we could continue on with our vacation. He kept us informed of parts ordered, and the ...
Great service visit. Staff was friendly, the waiting area was clean and comfortable and the car was returned ahead of schedule. I will definitely be back.
I have been working with Tim DeLavallade at Alfano for the past couple months. He has been searching for my used car & has called me several times when he has a prospect for me. Although I did not end up purchasing my Mercedes from Alfano, I really appreciate the friendly customer service & attention I received from this particular salesman. I really appreciate all of your hard work Tim!
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