Customer Testimonials
Abe Miller and team are the BEST! Abe knows my buying style and that I do my homework, so does not need to "salesman" me as much as other customers. Because of this it makes for an extremely enjoyable buying experience. He is on point tracking down any of my technical questions and great at finding every discount possible for me. Thank you Abe and team for another fantastic buying experience!
Worked with Jonathan via texting. Went in and Wells closed the deal. Both salesman were great
Nobody can beat this dealership! They try their hardest to make the deal happen. I have purchased a few cars from them and they are hands down the best.
Great products and the best service!
Vincent took great care of me and my G63. I had play by play updates of my requested repairs and even got a test drive after to confirm the completion of the repairs. First time here, will sure be back. Thanks, Vincent - keep up the great work!
Never been here
Mr. (Evan) Price was true to his name and got me the best price in the country on a new EQS. My third EQS purchase in three years and an easy one from MBSLO. They worked with me to deliver the car across the country in Connecticut and take in my trade. Would highly recommend Evan and the dealership even if buying remotely by phone as I did.
Great selections and service
Very good dealership. My father drives EQS 580 and is really enjoying it. This dealership gave a good deal and customer service was amazing. Definitely deserve the recognition they get.
Great experience. Josh Chavez was awesome. Leo was amazing. Patient and super nice. Really listened to what we wanted and needed and did everything to make it happen. Excellent team.
A long battle for the right car and for the right price. Nice people, fair prices. Friendly atmosphere, clean and modern. If you see and say hi to Victoria, she will lead you to a nice refreshment and/or snack. We drove away (we are Santa Barbara people) with a nice catch. For our next car we are going back to SLO
I highly recommend this dealer and their service department really nice work and honest and friendly
I just had the greatest experience with them. Anthony was our salesperson, and he was so nice and respectful. He responded to every and any of our questions, didn’t push for us to enroll in anything we didn’t want to, and the purchase of our car was fast and efficient. I’d go to them every time. Thanks again 🙂
ABSOLUTELY THE BEST! the manager and Justin in sales are truly Amazing! They have completely exceeded all of my husband and I expectations! I love my Tesla so much 🥹❤️
We had an awesome experience buying my very first Mercedes Benz. Everyone is knowledgeable, kind and respectful. I love my used 2021 GLA 300!! Shout out to Wells, you’re the best!
Very nice customer service and repair department. 👍
Three recalls, a front-end alignment and a few items quickly and professionally done and the allotted time frame. Phillip Beth was my service adviser, he has great communication skills, was able to help with an issue where radio was turning on loud every time ignition was turned on. My technician was COREY BENNETT. Strongly recommend for any Mercedes-Benz service. Stopped by parts department, and they had a very good stock of spares, including Mercedes-Benz DEF.
These folks have THE biggest selection of Sprinter Van's in California. Most are 4x4's too.
Great service..!! 🙋🏻♂️
I purchased a used vehicle from this dealership and I was treated with utmost respect and courtesy. Everything about the experience was not just handled professionally, it was enjoyable. The Assistant Manager, Raj, and the Finance Manager made sure to accommodate our schedule needs and explained everything clearly and in a very honest manner. I would highly recommend this dealership.
On the way from SF to Santa Barbara, I had a serious issue with my brakes on my MB. It was Friday afternoon and my SF dealer said get it checked asap. I drove into MBSLO and explained the problem (and that i was due in SBA in a few hours) Evan (service mgr) and Ramon (excellent service tech!) jumped on it and took the car in to see the issue. Fixed within an hour and they kept me posted throughout. Both were extremely polite (‘yes sir’ etc) and it couldn’t have been a better experience . I HIGHLY recommend ... Read More Google - Sep 28, 2022
Vince took great care of us. Thanks Vince. Very good service.
I needed service to my Mercedes sedan. I was leaving town for a week so I asked if I could coordinate my service with my absence. Not only did they coordinate, Vincent, John and the rest of the service team provided me complimentary transportation to and from the airport and had my vehicle cleaned! It was the perfect way to end a long trip. Thanks to all the folks at the service department for going the extra mile.
We purchased our Mercedes’ at this dealer 2 years ago. Always return for service when needed. Dealer has been great to work with. Service advisor always communicated quickly to our questions and when service would be completed. Highly recommend service and sales staff.
Justine Williams helped me and she was wonderful. She is friendly, helpful, and looks just like my sister. It’s great to have another girl to talk with at a car dealership. Highly recommended!!
I purchased a nice BMW from this dealership & I just want to give a big thank you to Jonathan that was a great help and did a fabulous job assisting my husband and I from start to finish.
Only ordered a part . Good service
Went to look at a used vehicle. Never driven this type of vehicle. My sales person ANTHONY took me on a very bumpy road. Then up the Questa GRADE. Both my request. Everyone in the place is SOO polite and friendly. They all smile. Ali gave me a great deal. So next day I am buying it. Great place, excellent people.
They were very professional and extremely quick with the service of our Chevy Work Truck.
My husband and I worked with Wells Lee to find the perfect car. From the very beginning of the process, everything was easy. Wells went out of his way to get us the best deal. The team was wonderful. and they made the buying experience a positive experience. We have recommended the team to friends looking for cars and will definitely buy from them again. They are the best!!!
We ordered a brilliantly colored Spark (Nitro Yellow!). Not too many of these available when we did, but Wells searched high and low and got us exactly what we wanted. Working with Wells and the entire experience could not have been better.
Excellent sales and service. I could not be more pleased with the professional service we received at Mercedes SLO. From the day of sale (March 2022) to delivery and service department everything they promised us they delivered with a professional ethical service. I would highly recommend Mercedes of SLO
We just relocated to the area, and our Mercedes was overdue for its service. I have been impressed with everyone in the service department! From the initial call to schedule the service through to pick up, the experience was amazing!
2023 Back for the yearly service of our vehicle, and the experience was amazing again! Super easy to schedule an appointment. Vincent checked us in on time and was great about explaining everything. He was there to help us when we picked up the car and even showed us a couple of new things that we didn’t know about our ... Read More Google - Feb 18, 2022
